The Pet Professional Guild British Isles Payment Terms & Agreement

Membership Fees

The Pet Professional Guild British Isles Membership fees are non refundable. Upon confirmation of becoming a PPG member then you acknowledge the following terms

Events & Workshops 

The Pet Professional Guild offers interest free payment terms on its workshops and live events to make them more accessible so we can engage, educate and empower more pet professionals. It may be necessary with events and workshops for reasons beyond our control to change the content and timing of the program the speakers, the date or the venue at any time prior to the event date. PPG reserves the right to film, record or photograph any of the delegates and speakers at an event for post event purposes. 

Financing Terms 

When you register for any workshop or live event you have the choice to ask for financing of your total amount due at the point of registration. If you request financing then you will be asked to complete a PayPal subscription button. This will then ensure that each month for the relevant number of months the monthly amount is charged to your credit card.  Your payment terms will be planned and scheduled to ensure the last payment is made at least 15 days prior to the event.  Event tickets will only be issued if the event is paid in full 15 days prior to the registration date.

Financing Payments 

Please note that for large events where we finance rooms and food & beverage options PPG has to sign a contract with the hosting hotel to enable us to access discounted room rates and meal packages.  Because of these contracts we develop specific refund policies so we do not default on our contract and incur financial penalties.

Financing Policy 

1. Registrants will pay a deposit at the point of registration equal to $150.00.
2. Registrants are responsible for the full amount of the event whether they pay in whole or request the payment option.
3. If there is default in making any monthly payment the registrant will have 7 days to rectify the required monthly payment. If the missed payment is not rectified then PPG will cancel the registration and attempt to resell the spot. 
4. Financing is on a first come first served basis. 
5. There is a monthly fee of $5.00 for non member financing 

Refund Policy (see exception for packages that include rooms and or food & beverage)

The registrant for any of our packages may cancel at any time but the following penalty clauses will apply:

• Within 8 months of the event: A full refund, less a £35.00 administration cost will apply

• Within 5 months of the event: 50% of the payment will be refunded

• Within 3 months of the event: No refund will be made unless there is a waiting list for the registrant’s place. 

Policy Exceptions

If You purchase a package that includes your hotel room and/or food and beverage then no refund is applied until the event date. If your package is resold then you will receive the deposit for the hotel and or food, if the event reaches its goal attendees then you will receive a refund for the Summit entrance fee. This is due to contracts PPG has to sign to secure room rates and food packages. 

Webinar Refund Policy

• Refunds are not given for webinars
• Credits are issued for cancellations if we receive more than 14 days notification.  
• If you purchase recorded webinars they are available to listen to for 60 days. Email links for recorded webinars cannot be resent to you after the 60 days
• Webinar terms and conditions for presenters can be found here